Shipping policy

Thank you for shopping with Abby Road Craft!
We carefully handcraft and package each order to ensure it arrives safely and beautifully.

📍 Shipping Locations
We currently ship to the U.S., Canada, and select international destinations. If your location isn't listed at checkout, feel free to contact us.

⏳ Processing Time
All orders are handmade and processed within 3–5 business days. Custom pieces may take a little longer — we’ll always keep you updated.

🚚 Shipping Times & Rates

  • United States: 3–7 business days

  • Canada: 5–10 business days

  • International: 7–21 business days (varies by location)
    Shipping rates are calculated at checkout based on your destination and order size.

📦 Packaging
Each item is packaged with care in a protective jewelry box or pouch, perfect for gifting or safekeeping.

📬 Tracking & Delivery
You’ll receive a tracking number by email once your order ships. If your package is delayed or lost, please reach out — we’ll do our best to help.

📌 Customs & Import Taxes
International buyers are responsible for any customs duties, taxes, or fees that may apply in their country.

If you have any questions, contact us at: AbbyWangYI@outlook.com
We’re always happy to assist!